Legal
Privacy Policy
Last updated: October 24, 2025
MyCareCost respects your privacy. We collect only the information needed to operate the transparency platform and to respond to corrections and partner inquiries.
1. Information We Collect
- Usage data such as pages viewed, queries performed, and device type. These analytics do not contain personally identifiable information.
- Contact data that you voluntarily provide when submitting corrections, partner requests, or other forms.
- Technical data automatically logged by our infrastructure (IP address or a hashed/pseudonymous identifier, browser type, timestamps) for security, abuse prevention, and debugging.
- Click-through and referral tracking data when you use outbound links (for example, a session identifier, hashed IP, user agent, and the destination type such as “website” or “directions”).
2. How We Use Information
- Operate, maintain, and improve the Service.
- Respond to corrections, partner inquiries, and support requests.
- Monitor compliance coverage, detect abuse, and ensure platform reliability.
- Send transactional communications related to your submissions.
3. Legal Basis
We process information on the basis of legitimate interests (operating and improving the Service), consent (when you submit forms), and compliance with legal obligations.
4. Sharing of Information
We may share information with service providers that assist with hosting, analytics, payments, or communication—each under confidentiality obligations. We may also disclose information if required by law or to protect our rights and users.
5. Data Retention
Contact submissions are retained as long as necessary to fulfill the request and maintain an audit trail. Aggregated analytics data may be stored indefinitely. You may request deletion of contact data by emailing support@mycarecost.net.
6. Security
We implement technical, administrative, and physical safeguards to protect information. However, no method of transmission or storage is completely secure.
7. Your Choices
- Opt out of non-essential communications by contacting us.
- Request access to, correction of, or deletion of contact data associated with your submissions.
- You can limit certain browser-stored identifiers by clearing cookies/site data in your browser settings (note: this may affect sign-in or saved preferences).
8. Children's Privacy
The Service is not directed to children under 13. If we learn that we have collected information from a child under 13, we will delete it promptly.
9. International Users
If you access the Service from outside the United States, you consent to the transfer and processing of your information in the United States, where privacy laws may differ from those in your jurisdiction.
10. Changes to this Policy
We may update this Privacy Policy periodically. The “Last updated” date reflects the latest revision.
11. Contact
For privacy questions or requests, email support@mycarecost.net.